Rosco Returns Policy

If you wish to return any item(s) purchased on www.roscovision.com, the item(s) must be unused and in like new condition.

Please use the following steps for all returns:

1. Obtain a valid Return Authorization # (RA#) by calling (800) 227-2095, press “0” for the operator and ask for Website Product Returns. Please have your Order Number ready when requesting an RA#.

2. Upon return we can issue you as follows:

a. Credit: In-house Rosco credit of the full purchase price to be used for an alternate purchase on www.roscovision.com . The alternate purchase must be within 30 days. or

b. Refund: A refund to the original credit card used for purchase will be made less S&H, and freight charges.

Disclaimers: Rosco reserves the right to deny any return claims. Refunds may be subject to a 30% restocking fee. Rosco will not accept any returns without a valid Return Authorization #. Sender is responsible for return shipping costs. This return policy pertains to Backup Camera Systems, Backup Sensor Systems and Dual-Vision™ products. No returns will be accepted for parts and accessories such as monitor mounts, cable harnesses, camera guards, extension arms and Dual-Vision™ accessories. The return must be made within 30 days of purchase.